Privacy policy

PRIVACY POLICY

We respect your right to personal privacy and are committed to protecting it. At Nutra Wellix™, we keep your personal information including your name, address, email, and order history confidential at all times. Whether you're placing an order, signing up for a newsletter, or simply exploring our website, you can trust that we do not sell, trade, or rent your personal data to anyone. Ever.

All data transferred between your device and our site including sensitive payment details is encrypted using industry-standard SSL technology to provide an additional layer of protection.

When you place an order with us, we collect basic personally identifiable information to fulfill that order accurately and efficiently. This may include your name, email address, shipping address, billing details, and phone number. Credit card information is processed securely and never stored once your order is completed (or canceled), unless otherwise required for verification.

We use this information to process your orders, keep you updated on status, and improve your shopping experience. We may share limited necessary details with trusted third parties—for example, our fulfillment partner, to ship your package, or payment processors to verify your transaction. In some cases, this may include verifying credit card info with the issuing bank or providing delivery addresses to carriers.

If you have questions about this Privacy Policy or need assistance regarding your personal data, please don’t hesitate to reach us at support@nutrawellix.com. We're here to help.

When you browse our site, we may also collect anonymous technical information such as your device type, browser, IP address, and how you interact with our site. This helps us continuously improve the user experience and ensure everything works smoothly across platforms.

With your permission, we may also send you promotional emails and/or SMS messages about new products, restocks, special offers, or wellness insights you may find useful. You can unsubscribe at any time via the link in our messages or by contacting our support team.

TEXT & EMAIL MARKETING
When opted in, Nutra Wellix™ may send you text messages regarding product updates, sales, promotions, or delivery notifications. Our checkout system uses webhooks to trigger important messages like order confirmations and reminders. We respect your inbox and only send updates that provide real value.

HEALTH DATA UTILIZATION
We may use non-identifiable health-related data, solely to improve your user experience and provide recommendations aligned with your wellness goals. All such data is handled in compliance with strict industry privacy and security practices and is never shared with third parties. Nutra Wellix follows best practices to ensure this data remains confidential and secure.

ACCOUNT DELETION
To request deletion of your personal data from our systems, you can contact us by email or use the in-platform contact form. Please write “delete my account” in the subject line and include your name and email. Once verified, we will take commercially reasonable steps to remove your data, except where we’re legally required to retain it.

Please note that messages you've sent us, reviews you’ve posted, or data used for fraud prevention may not be modified or deleted immediately. You can also manage cookie and data tracking preferences through your browser settings at any time.

Nutra Wellix is committed to transparency, trust, and protecting your personal wellness journey every step of the way.